Abigail Michaels Abigail Michaels Concierge will provide residents of 540W28th hotel-caliber concierge services from restaurant reservations to travel for the upscale residential sector, plus move-in assistance including everything you need from utility set up to unpacking services. Their services range from the practical to the unpredictable. They are a team of professionals who boast long tenures at New York City’s most celebrated hotels, and they bring care, creativity, and genuine personality to everything they do.